Effective Date: 27.11.2024

Welcome to VetPulse.in. Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our e-commerce facilities. By using our services, you agree to the terms of this policy.

1. Information We Collect

Personal Information:

We may collect the following details when you interact with our website:

  • Name
  • Contact information (email, phone number)
  • Address for product delivery
  • Payment details (credit/debit card, UPI, or other payment methods)

Non-Personal Information:

We also collect non-identifiable information such as:

  • Browser type and version
  • Operating system
  • Pages visited on our website
  • IP address

2. How We Use Your Information

To Provide Our Services:

  • Process your appointments or inquiries for veterinary care.
  • Facilitate purchases and deliveries via our e-commerce platform.

To Improve Our Services:

  • Enhance user experience through feedback and analytics.
  • Customize content and product recommendations based on user behavior.

To Communicate:

  • Send order updates, appointment confirmations, and promotional offers.
  • Provide customer support or resolve any issues.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: To process payments, deliver products, or send communications on our behalf.
  • Legal Requirements: To comply with applicable laws or enforce our terms and conditions.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Cookies and Tracking

VetPulse.in uses cookies and similar technologies to:

  • Remember your preferences.
  • Provide a seamless shopping and browsing experience.
  • Analyze website traffic and improve our services.

You can manage or disable cookies in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access and review your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal or contractual obligations).

To exercise these rights, please contact us at vetpulse2024@gmail.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
VetPulse.in
Email: vetpulse2024@gmail.com